Re omegalock.co.uk Customers
- Do I have to create a new account on tfs-express.com?
Yes. You need to create a new account on tfs-express.com to use our service. In terms of the Data Protection Act 1998, we cannot move the customer data from omegalock.co.uk to tfs-express.com.
- Is the item still shipped from UK?
Yes. All of the items are shipped from our UK warehouse and delivered by Transbridge (UK) Ltd.
- Is the shipping cost still calculated from UK to my delivery address?
- What happen to my existing pre-orders made on omegalock.co.uk?
All of your existing pre-orders made on omegalock.co.uk will still be managed by Transbridge (UK) Ltd. When the items are in stock, they will be shipped by Transbridge (UK) Ltd.
- What happen to my existing deposit pre-orders made on omegalock.co.uk?
You will be asked to pay off the balance on tfs-express.com. Please attach your omegalock.co.uk order number when you pay off the balance.
- Are existing offers on omegalock.co.uk still valid?
Yes. Please attach your order number made on omegalock.co.uk to claim the offer.
- Are previous loyalty programs on omegalock.co.uk still valid?
Yes. Any of loyalty programs on omegalock.co.uk will be carried on tfs-express.com. All of your purchase on omegalock.co.uk will be credit on tfs-express.com.